Saudi Post now offers to all "Wasel" subscribers the E-shopping service from international markets (currently USA) by providing them with a personal address to each available country  (currently USA). Any purchases bought online in these countries (currently USA) will be delivered to the provided address according to the country and then  it will be shipped directly to your "Wasel" address in KSA..

The prupose of Wasel Aalami:

 
You can use theses addresses in the delivery of your purchases from different countries (currently USA) to your Wasel address, which makes it easy to shop from stores that require postal address in its countries or in specific countries. As you can benefit from offers presented by some websites which deliver the purchases free of charge inside its countries (currently USA) and you can take advantage of the excellent price of the shipping value to Saudi Arabia. 

How to use Wasel Aalami:

Wasel Aalami addresses (currently the alternative American address) is used in case of request by some stores (currently American stores). For example: When you buy from any shopping website such as Amazon.com and when you are asked to identify the mailing address you can send your purchases to it, you add your postal address in that certain country  which was provided by Wasel Aalami (currently USA). Noting that the shipping paid value during purchase process is for delivery to the address in that country (currently USA) only and does not cover the cost of shipping to Saudi Arabia. Customers should not select the (pay at delivery) option in order to avoid re-turning the purchases to their source.

How to pay Shipping charges:

Upon arrival of your purchases to your Wasel Aalami address (currently alternative my address in America) a shipping bill  is issued according to the weight of goods, and you will be informed through SMS messages on your mobile or through email by the arrival of your purchases, and then you will be asked to pay the shipping invoice, and in case of incapability to receive these messages, and goods still standing for certain period of time, Saudi Post will be responsible to contact you to pay the bill.

Terms and Conditions:

• Saudi Post consider that the customer is agree to all terms and conditions of this service once he started using it. The customer must use this service as that is compatible with the rules and regulations adopted by Saudi Post in Saudi Arabia.
• The customer cannot reject any of the terms and conditions of the service.
• The customer authorizes Saudi Post to ship his goods/shipments and deliver it to his Wasel address.
• Saudi Post is responsible to notify customer once his goods/shipments reach to the given addresses in different counties by SMS or E-mail. After that a shipment bill will be issued so that customer can pay it.
• Saudi Post is responsible to ship and deliver goods/shipment within two weeks once customer pay the bill.
• The customer is responsible for any damage or penalties or violations result from the use of this service, whether within the borders of Saudi Arabia or inside coverage countries. One of the important issues is shipping the prohibited items. 
• Saudi Post has right to stop or cancel the service at any time and without giving reasons. In addition to that Saudi Post has the right to cancel service for a specific customer if it is proved bad use of the service.
• Saudi Post has the right to hold customer’s goods/shipment until receiving full payment for the bills.
• Saudi Post has the right to modify the service cost and payment methods as it is appropriate.
• Saudi Post is not responsible for any custom fees or shipment that required special paper work for releasing it.
• Saudi Post is not responsible for customer goods/shipment if it taken by special authorities.
• Saudi Post is not responsible for less quality of packaging come from the store/sender, and not responsible to add extra packaging for it.
• If a customer wants to add more packaging and insurance, he should call customer service center at 920005700 and specify that. The extra packaging and insurance will cost SR1200.
• The value of compensation for the lost or damaged on uninsured goods is 750 SR only (200 U.S. dollars) or its equivalent of goods if the client wishes to do, and this is only conditioned in the lost case in the hands of Saudi Post from the beginning of its arrival to the Office of Saudi Post in countries covered by the service. In case of compensation for insured goods, the amount will be returned to the client in full or re-purchasing the same goods again if the client wishes that.
• Saudi Post has the right to do anything to the goods/shipment which stay 30 days in Saudi Post premises and the customer did not pay for it. While Saudi Post should notify the customer in the last week of the month.
• Saudi Post is not responsible for any lose or late on shipping or delivering for goods/shipment which not have the complete and correct given address in the converge countries.
• Saudi Post is responsible for goods/shipment once he notifies the customer
  
  

Shipping prices are as follow:

• 50 riyals for the first kg.
• 25 riyals for each additional 1/2 Kg.

For example:

• 2.51 kg cost 150 SR
• 0.99 grams cost 50 SR
• 5.37 kg cost 275 SR

How to pay the shipping bill:

You pay the shipping invoice by SADAD service through your account in any bank using the service account number, which is to be provided to you with the code of Saudi Post 021. For more information, you can use SADAD service by clicking here.

Explain the address of Wasel Aalami: 

Your address in each country (currently USA) has been prepared , like any other postal address contains the following information::

Notice!! During adding information of  Wasel Aalami in international websites:

Be sure of adding the service account number within the address, that some international websites remove part of information which causes the loss of your purchases and the failure of recognizing your Wasel address, and to solve this issue please do this:

When you are asked to write the first name in some websites, you can add ITS  (currently for USA) in the name field and spxxxxxx in the family field, so your address will be printed correctly. .

If the web site required a telephone number in that country ,then you can put the following number TEL: 0012015491501 (currently just for USA).

Allowed Items:

• Dear client, it is applied on this service, what applies to any of the other imported postal items to the Kingdom of Saudi Arabia, and it should be taken into account what is being confiscated by the rules and regulations of the involved authorities.
• Noting that there are some goods require customs duties according to customs regulations in Saudi Arabia, as you can see these regulations on their Web site on the link: http://www.customs.gov.sa/CustomsNew/rules/sRules.aspx
• The maximum allowable weights for any parcel package containing goods is 30 kg, and in case of exceeding the weight limit, the goods will be returned to its source.
•  It will be dealt with the commercial quantities according to rules and regulations of relevant authorities, therefore it must be ensured that the purchased quantities are at the personal level of procurement, so as not to be dealt as procurement of commercial bodies and therefore different customs will be charged.

Prohibited Items:

• weapons of all kinds  
• ammunition of all types of finished or raw materials
• fireworks in all its forms
• materials that can be used as weapons
• Drugs of all kinds
• alcoholic beverages of all kinds
• Chemicals
• petroleum products
• food
• live animals or stuffed
• medicines, medical
• materials for non-moral (sexual or non-sexual)
• gaseous substances
• plants
• articles perishable
• tobacco cigarettes and materials finished or raw materials
• liquid substances that may pose a risk
• all kinds of precious materials such as metal alloys or precious gems and precious stones.
• modern coins or currency Old
• works of art, precious

The required period of time for your purchases to reach your Wasel address:

Taking into account the differences of time and of vacation days between Saudi Arabia and the other countries (Currently the United States) that they don't work on Saturday and Sunday in the other countries (USA) and we do not work on Thursday and Friday, it will most likely to receive your consignment after 14 days of its delivery date to your address in that country (currently United States) as deadline.

Customer Service:

Dear Valued Customer,
As for the desire of Saudi Post to be in constant contact with customers and direct beneficiaries of Wasel Aalami service, our number: 92000 5700 serves you 24/7 without having to contact our office in the other countries (currently USA) to follow up your purchases.