Saudi Post now offers to all "Wasel" subscribers the E-shopping service from international markets by providing them with a personal address to each available country. Any purchases bought online in these countries will be delivered to the provided address according to the country and then  it will be shipped directly to your "Wasel" address in KSA..

The prupose of Wasel Aalami:

 
You can use theses addresses in the delivery of your purchases from different countries to your Wasel address, which makes it easy to shop from stores that require postal address in its countries or in specific countries. As you can benefit from offers presented by some websites which deliver the purchases free of charge inside its countries and you can take advantage of the excellent price of the shipping value to Saudi Arabia. 

How to use Wasel Aalami:

Wasel Aalami addresses is used in case of request by some stores. For example: When you buy from any shopping website such as Amazon.com and when you are asked to identify the mailing address you can send your purchases to it, you add your postal address in that certain country  which was provided by Wasel Aalami. Noting that the shipping paid value during purchase process is for delivery to the address in that country only and does not cover the cost of shipping to Saudi Arabia. Customers should not select the (pay at delivery) option in order to avoid re-turning the purchases to their source.

How to pay Shipping charges:

Upon arrival of your purchases to your Wasel Aalami address a shipping bill  is issued according to the weight of goods, and you will be informed through SMS messages on your mobile or through email by the arrival of your purchases, and then you will be asked to pay the shipping invoice, and in case of incapability to receive these messages, and goods still standing for certain period of time, Saudi Post will be responsible to contact you to pay the bill.

Terms and Conditions:

• Saudi Post consider that the customer is agree to all terms and conditions of this service once he started using it. The customer must use this service as that is compatible with the rules and regulations adopted by Saudi Post in Saudi Arabia.
• The customer cannot reject any of the terms and conditions of the service.
• The customer authorizes Saudi Post to ship his goods/shipments and deliver it to his Wasel address.
• Saudi Post is responsible to notify customer once his goods/shipments reach to the given addresses in different counties by SMS or E-mail. After that a shipment bill will be issued so that customer can pay it. 
•  The customer shall disclose the content of purchases through the website of Saudi Post in the relevant page, and purchases will not be shipped until after this disclosure.
• Saudi Post is responsible to ship and deliver goods/shipment within two weeks once customer pay the bill.
• The customer is responsible for any damage or penalties or violations result from the use of this service, whether within the borders of Saudi Arabia or inside coverage countries. One of the important issues is shipping the prohibited items. 
• Saudi Post has right to stop or cancel the service at any time and without giving reasons. In addition to that Saudi Post has the right to cancel service for a specific customer if it is proved bad use of the service.
• Saudi Post has the right to hold customer’s goods/shipment until receiving full payment for the bills.
• Saudi Post has the right to modify the service cost and payment methods as it is appropriate.
• Saudi Post is not responsible for any custom fees or shipment that required special paper work for releasing it.
• Saudi Post is not responsible for customer goods/shipment if it taken by special authorities.
• Saudi Post is not responsible for less quality of packaging come from the store/sender, and not responsible to add extra packaging for it.
• If a customer wants to add more packaging and insurance, he should call customer service center at 9200 05700 and specify that. The extra packaging and insurance will cost SR1200.
• The value of compensation for the lost or damaged on uninsured goods is 750 SR only (200 U.S. dollars) or its equivalent of goods if the client wishes to do, and this is only conditioned in the lost case in the hands of Saudi Post from the beginning of its arrival to the Office of Saudi Post in countries covered by the service. In case of compensation for insured goods, the amount will be returned to the client in full or re-purchasing the same goods again if the client wishes that, In addition, it will be paid a compensation for the paid value of shipping.
• Saudi Post has the right to do anything to the goods/shipment which stay 30 days in Saudi Post premises and the customer did not pay for it. While Saudi Post should notify the customer in the last week of the month.
• Saudi Post is not responsible for any lose or late on shipping or delivering for goods/shipment which not have the complete and correct given address in the converge countries.
• Saudi Post is responsible for goods/shipment once he notifies the customer
  
  

Now for one month, starting from 1st December 2011 until the end of the month, 50% discount on the shipping cost from Europe, Australia and China and 25% discount on the shipping cost from America.

 Note - In the event that weight in Kilograms is less than weight by dimensions , the weight of dimensions is taken in consideration, according to which you have to pay the shipping fees, and we are committed to send all the details of weight of any item to the client.
How to calculate the weight of dimensions as follows: (Length * Width * Height) / 6000

How to pay the shipping bill:

You pay the shipping invoice by SADAD service through your account in any bank using the service account number, which is to be provided to you with the code of Saudi Post 021. For more information, you can use SADAD service by clicking here.

Explain the address of Wasel Aalami: 

Your address in each country has been prepared , like any other postal address :

Notice!! During adding information of  Wasel Aalami in international websites:

Be sure of adding the service account number within the address, that some international websites remove part of information which causes the loss of your purchases and the failure of recognizing your Wasel address, and to solve this issue please do this:

When you are asked to write the first name in some websites, you can add i-parcel
 in the name field and spxxxxxx in the family field, so your address will be printed correctly. .

If the web site required a telephone number in that country ,then you can put the following number TEL: 0012015491501 .

Allowed Items:

• Dear client, it is applied on this service, what applies to any of the other imported postal items to the Kingdom of Saudi Arabia, and it should be taken into account what is being confiscated by the rules and regulations of the involved authorities.
• Noting that there are some goods require customs duties according to customs regulations in Saudi Arabia, as you can see these regulations on their Web site on the link: http://www.customs.gov.sa/CustomsNew/rules/sRules.aspx
• The maximum allowable weights for any parcel package containing goods is 30 kg, and in case of exceeding the weight limit, the goods will be returned to its source.
•  It will be dealt with the commercial quantities according to rules and regulations of relevant authorities, therefore it must be ensured that the purchased quantities are at the personal level of procurement, so as not to be dealt as procurement of commercial bodies and therefore different customs will be charged.

Prohibited Items:

• weapons of all kinds  
• ammunition of all types of finished or raw materials
• fireworks in all its forms
• materials that can be used as weapons
• Drugs of all kinds
• alcoholic beverages of all kinds
• Chemicals
• petroleum products
• food
• live animals or stuffed
• medicines, medical
• materials for non-moral (sexual or non-sexual)
• gaseous substances
• plants
• articles perishable
• tobacco cigarettes and materials finished or raw materials
• liquid substances that may pose a risk
• all kinds of precious materials such as metal alloys or precious gems and precious stones.
• modern coins or currency Old
• works of art, precious

The required period of time for your purchases to reach your Wasel address:

Taking into account the differences of time and of vacation days between Saudi Arabia and the other countries that they don't work on Saturday and Sunday in the other countries (USA) and we do not work on Thursday and Friday, it will most likely to receive your consignment after 14 days of its delivery date to your address in that country as deadline.

Customer Service:

Dear Valued Customer,
As for the desire of Saudi Post to be in constant contact with customers and direct beneficiaries of Wasel Aalami service, our number: 9200 05700 serves you 24/7 without having to contact our office in the other countries to follow up your purchases.

Popular Stores:

To know the popular stores of Wasel Aalami service, click here.