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Post Mobile

Introduction

In addition to the current communication with customers through SMS messages, such as reminding them when their registrations expire or informing them of the status of their mail, many of our other postal services can also be accessed and operated using SMS messages. There is no need to subscribe to the Post Mobile Service as it is available to every one.
Post Mobile is a modern and easy way to communicate with, and be connected to, the Saudi Post at all times. It provides the same services to EMS, Wasel and Postal boxes subscribers

Post Mobile Services:

Track and Trace for Express Mail : a service for inquiring into the current status of an item of mail. Previously this service was only available through the website or free phone number but is now available through SMS messages too.

Track and Trace for Postal Parcels: a service that lets you trace postal parcels simply by entering the postal parcel number.

Wasel Pickup Service : a service requesting mail to be picked up from your Wasel box. As soon as you put the item of mail you wish to send in your Wasel box you can send an SMS message informing us we have a collection. You will receive an SMS message informing you that your request has been received, as well as another when it is collected and again when it is delivered. Previously this service was only available through the website or free phone number but is now available through SMS messages too.

Query Invoice Service: this service lets you know the amount of your current invoice using your subscription number.

Query Subscription Service: this service allows you to find out information about your subscription by entering your subscription number.

Query Address Service: this service lets you to find an address by entering your building number.

Activating and Stopping Wasel Services: allows you to activate or stop Wasel services by entering the building number. Wasel services are: (Sader Wasel or Wasel Pickup - P.O. Box Transfer - Temporary SafeKeeping - Delivery with E-Stamp - Temporary Forwarding).

How to get the service

Send an SMS containing the specific Service Code and additional information required to the number listed immediately below corresponding to your service provider. The Service Codes and additional information can be found in the tables below:

STC: 87666
Mobily: 6288

Tariffs

Free subscription .
50 halalas for the message.

Types

E.M.S Services through Post Mobile:

The following services are available for E.M.S and parcels customers

Message Text	Code	Service Name
500 (Item Number)	500	Trace and Tracking
510 (Item Number)	510	Following up Parcels

Postal Boxes Services through Post Mobile:

The following services are available:

Message Text	Code	Service Name
100 (Service account No.)	100	Inquiry

Wasel Services through Post Mobile:

The following services are available :

Message Text	Code	Service Name
100 (Service Number)	100	Inquiring about the Invoice
100 (Building No.)	100	Inquiring about the Subscription
120 (Building No.)	120	My Address Service

Wasel Special Services through Post Mobile:

The following services are available :

Example	Code	Service Name
310 (Building No.)	310	Activating Electronic Delivery
311(Building No.)	311	Suspending Electronic Delivery
320 (Building No.)	320	Activating Forwarding to P.O.Box
321 (Building No.)	321	Suspending Forwarding to P.O.Box
330 (Building No.)	330	Activating Wasel Outgoing
331 (Building No.)	331	Suspending Wasel Outgoing
340 (Building No.)	340	Activating Temporary Forwarding
341 (Building No.)	341	Suspending Temporary Forwarding
350 (Building No.)	350	Activating Temporary Safe Keeping
351 (Building No.)	351	Suspending Temporary Safe Keeping
400 (Building No.)	400	Pick Up Request

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